Organise. Understand.Coordinate. Connect.
Kerna sorts what arrives, reads the whole conversation and its attachments, and drafts the reply in your tone, inside Gmail and Outlook, in 45 languages. In Outlook it also shows who is handling each email in a shared mailbox, and sends checked orders on to Make, Zapier or Power Automate.
Four steps, one sidebar.
From a full inbox to work in the right system. Each step runs in the Gmail or Outlook sidebar, only when you ask.
- 01Organise
Give the inbox a shape
Triage sorts what is waiting into your own categories, or one of 20 industry taxonomies. Dates and tasks go to your calendar and task list.
TriageYour categoriesCalendar and tasksSee Organise - 02Understand
Know what is in there
A summary of the whole thread, the gist of every attachment, and any of 45 languages read as your own.
Thread summaryAttachment summary45 languagesSee Understand - 03Coordinate
Reply, and agree who does what
Replies in your tone, 200 email templates, and in an Outlook shared mailbox, who is handling each email and where it stands.
RepliesComposeShared mailboxesSee Coordinate - 04Connect
Send it where the work happens
Attachments become rows in Sheets, Docs, Excel or CSV. Checked orders go to Make, Zapier or Power Automate.
Sheets and ExcelMakeZapierPower AutomateSee Connect
Give your inbox a shape.
The problem is not volume. It is that the inbox has no shape. Kerna sorts what is waiting into your categories with the reason visible, and puts the dates and tasks it finds where they belong.
Sort your inbox the moment you need to.
Kerna groups your open messages into Urgent, Respond, Invoice, Waiting and Notification — only when you ask, never scanning in the background. Replace those with categories of your own, or start from one of 20 taxonomies built for your industry.
Triage · on demand
On screen in Gmail and Outlook
Know what is in there.
Kerna reads the whole conversation and the files attached to it, and gives you the gist in the length you choose, in any of 45 languages.
Read the thread without reading the thread.
Kerna condenses a long conversation into a clear summary — in three levels of detail, from a one-line gist to a thorough recap.
Summary detail · 3 levels
On screen in Gmail and Outlook
Reply, and agree who does what.
Drafts in your tone and intent, 200 email templates, and in an Outlook shared mailbox, who is handling each email and where it stands. You still press Send.
Replies that already know the thread.
Pick an intent and a tone — Kerna reads the prior messages and drafts a reply that stays relevant, polite, and unmistakably yours.
Reply intent · 8 intents + tone
On screen in Gmail and Outlook
In a shared mailbox, day to day
- orders@
A request for quotation arrives. Marek presses I'll take it, and everyone's triage shows it as his. Once he has sent the quote, it shows Waiting on customer.
- service@
Two people open the same complaint. The second one sees Anna started a reply 2 min ago and leaves it to her. No double answer to an unhappy customer.
- invoices@
Done takes a conversation out of everyone's triage and marks it Done (Kerna) in Outlook. Each person keeps an Assigned to me list in Kerna.
Outlook shared mailboxes, Business and Enterprise plans. Kerna stores who is handling an email and its status, never its content.
Into the systems that run the business.
Fields from emails and attachments become rows in Sheets, Docs, Excel or CSV, and checked orders, RFQs and complaints go to Make, Zapier or Power Automate.
Turn attachments into a clean table.
Kerna pulls the fields you choose out of an attachment and into a clean row, then exports the table — Google Sheets or Docs in Gmail, Excel, Word or CSV in Outlook. In Outlook it runs across every file in a thread at once.
3 attachments
Fields to extract · tap to toggle
On screen in Gmail and Outlook
One order, end to end
- 1 · The email
Zamówienie 4471 from Kowalski sp. z o.o.: 20 × Pallet A-17, delivery by Friday.
- zamowienie_4471.pdf
- 2 · You review it
Kerna fills the order from the email and the PDF. You correct what needs correcting.
- Order no. 4471
- Total 1 045,50
- Quantity 20 · Unit pcs
- 3 · Your automation
Sent to the address you set up once, signed so the receiver can check it came from Kerna.
- Make
- Zapier
- Power Automate
- Any webhook
- 4 · Where it lands
The same order, without anyone retyping it.
- A row in Google Sheets or Excel
- A sales order in your ERP
- A ticket or deal in your CRM
Send to is in Outlook, on every plan. Order, RFQ, complaint, delivery note, invoice, or a form of your own.
More than a quarter of the working week goes on email.
Three sourced figures, then your own numbers.
28%
of the working week goes on email
McKinsey Global Institute, 2012
121
business emails a day, per person
Radicati Group, 2022–2026
23 min
to refocus after one interruption
Gloria Mark, UC Irvine
Kerna does not change how much arrives. It changes what you have to do with it.
Work it out on your own numbers
Three questions about your week. The minutes are not ours to invent, so each one is sourced under the slider it belongs to.
8 min each · ~1,800 words at 238 wpm — Brysbaert, meta-analysis of 190 studies
5.5 min each — Slack study of 8,000 employees, 2023, which found 112 a week
8 min each · data capture only; full manual invoice touch time is ~12 min — Ardent Partners, APQC, IOFM
EU average is €34.90 — Eurostat, 2025
4.9
hours a week
€741
a month
Kerna Standard is €12 a month. On your numbers that leaves €729 a month.
Kerna reads the thread, writes the first draft and lifts the fields out of the attachment. We count that at 60 per cent of the time above, not all of it, because you still read and adjust everything it produces.
Try it on your own inbox.
Kerna works inside the Gmail or Outlook you already use. Free has every feature except team management, on a smaller allowance.