20 industries

Built for your industry.

Every industry arrives with its inbox categories, its document types and its email topics already named. All of it is a starting point: rename it, rewrite it, add your own.

In your language, in all 45
100
triage categories
100
document types
200
email topics
Professional Services

Legal

Case correspondence, client intake, and document requests in 45 languages.

SortsClient matters · Court & filings · +3
ReadsContract or agreement · Court filing · +3
WritesClient Intake Confirmation · Document Review Request · +8
Professional Services

Healthcare

Patient communications and clinic correspondence in 45 languages.

SortsPatient appointments · Referrals & results · +3
ReadsReferral letter · Lab or test result · +3
WritesAppointment Reminder · Test Results Notification · +8
Professional Services

Real Estate

Property inquiries, showings, and offer follow-ups in 45 languages.

SortsProperty enquiries · Viewings & appointments · +3
ReadsProperty listing or spec · Tenancy agreement · +3
WritesProperty Inquiry Response · Showing Confirmation · +8
Professional Services

Consulting & Freelance

Proposals, invoicing, and client communications in 45 languages.

SortsNew enquiries · Client projects · +3
ReadsClient invoice · Statement of work · +3
WritesProject Proposal · Invoice & Payment Request · +8
Technology

SaaS

Onboarding, feature announcements, and renewals in 45 languages.

SortsSupport tickets · Billing & subscriptions · +3
ReadsCustomer invoice · Subscription order form · +3
WritesWelcome & Onboarding · New Feature Announcement · +8
Business & Commerce

E-commerce

Order updates, returns, and loyalty emails in 45 languages.

SortsCustomer orders · Returns & refunds · +3
ReadsSupplier invoice · Packing or delivery note · +3
WritesOrder Confirmation · Shipping Notification · +8
Education & Public Sector

Education

Admissions, parent-teacher comms, and student emails in 45 languages.

SortsStudent enquiries · Admissions · +3
ReadsApplication form · Transcript or report · +3
WritesAdmission Inquiry Response · Course Registration Confirmation · +8
Consumer & Lifestyle

Hospitality

Reservations, guest communications, and offers in 45 languages.

SortsReservations · Guest requests · +3
ReadsBooking confirmation · Supplier invoice · +3
WritesReservation Confirmation · Feedback Request Post-Stay/Visit · +8
Professional Services

Finance & Banking

Client correspondence, alerts, and updates in 45 languages.

SortsClient accounts · Transactions & payments · +3
ReadsBank statement · Loan agreement · +3
WritesAccount Alert · Loan Application Update · +8
Education & Public Sector

Non-Profit

Donor thanks, impact reports, and volunteer outreach in 45 languages.

SortsDonations · Volunteers · +3
ReadsDonation receipt · Grant application · +3
WritesDonation Thank You · Volunteer Opportunity · +8
Technology

IT Services

Outage notices, support replies, and project updates in 45 languages.

SortsSupport tickets · Incidents & outages · +3
ReadsSupport ticket export · Service agreement (SLA) · +3
WritesService Outage Notification · Project Update · +8
Creative & Media

Marketing Agency

Proposals, reports, and client communications in 45 languages.

SortsClient campaigns · Creative & approvals · +3
ReadsCampaign brief · Media plan · +3
WritesCampaign Proposal · Performance Report · +8
Professional Services

Recruitment & HR

Interview invitations, offers, and HR comms in 45 languages.

SortsCandidates · Client roles · +3
ReadsCV or resume · Employment contract · +3
WritesInterview Invitation · Job Offer Letter · +8
Consumer & Lifestyle

Automotive

Service reminders, sales follow-ups, and recalls in 45 languages.

SortsService bookings · Parts & suppliers · +3
ReadsService or repair invoice · Parts order · +3
WritesService Reminder · Sales Follow-up · +8
Consumer & Lifestyle

Travel Agency

Itineraries, travel docs, and traveller communications in 45 languages.

SortsBooking requests · Changes & cancellations · +3
ReadsBooking confirmation · Itinerary · +3
WritesItinerary Confirmation · Travel Document Reminder · +8
Industry & Manufacturing

Construction

Bids, progress updates, and project correspondence in 45 languages.

SortsSite & project · Subcontractors · +3
ReadsSubcontractor invoice · Material delivery note · +3
WritesProject Bid Submission · Progress Update · +8
Creative & Media

Media & Publishing

Press releases, pitches, and editorial correspondence in 45 languages.

SortsSubmissions & pitches · Editorial · +3
ReadsManuscript or submission · Publishing contract · +3
WritesContent Submission Confirmation · Press Release · +8
Creative & Media

Event Planning

Venue, vendor, and attendee communications in 45 languages.

SortsClient events · Venues & suppliers · +3
ReadsEvent brief · Venue contract · +3
WritesVenue Confirmation · Vendor Inquiry · +8
Industry & Manufacturing

Manufacturing

Supply chain, QC, and production correspondence in 45 languages.

SortsProduction orders · Suppliers & materials · +3
ReadsPurchase order · Supplier invoice · +3
WritesSupply Chain Inquiry · Order Status Update · +8
Business & Commerce

General Business

Meetings, announcements, and standard correspondence in 45 languages.

SortsClient requests · Invoices & payments · +3
ReadsInvoice · Purchase order · +3
WritesMeeting Request · Request for Information · +8

Don't see your industry?

The presets are a head start, not a limit. Kerna reads and writes any professional correspondence, in any of the 45 languages, whether or not your field is on this list.

Industries we serve | Kerna AI Email Assistant | Kerna