Communication that respects every family's language
Admission responses, parent-teacher conferences, tuition reminders, and student communications in 45 languages.
Choose a template
Admission Inquiry Response
Why Education teams use Kerna
Multilingual families in your district deserve communications in their own language — not auto-translated approximations
Admission inquiries pile up during peak season faster than admissions staff can reply
Tuition fee reminders need a careful tone — supportive, not punitive
Parent-teacher conference scheduling generates dozens of identical emails per week
Application follow-ups get delayed; prospective students drift to competing institutions
School event announcements compete with everyone else's email in busy parent inboxes
Built around how Education teams actually work.
Family-language communication at scale
For schools serving multilingual families, replying in each family's language signals genuine inclusion — and improves engagement measurably.
Appropriate tone for every situation
Empathetic for student wellness, professional for admissions, friendly for school events, direct for tuition matters. Match the moment.
Custom Templates for school standard responses
Lock in your institution's standard responses for common scenarios — admission status, registration confirmations, fee structures.
Team accounts for admin staff
Business and Enterprise plans support multi-user teams. Admissions, registrar, and bursar staff share templates while maintaining individual accounts.
Your Education inbox, sorted the way you sort it
Kerna starts you with five categories built for this industry and hands them to you in your own language. Rename them, rewrite them, or add one of your own. Nothing is fixed and nothing is saved until you say so.
Every common Education email, drafted in one click.
Pre-configured email scenarios from Kerna's add-on, tuned for your field.
The Education documents Kerna already recognises
Five document types with the fields already named, so the first extraction works before you have configured anything. Add your own fields on top. Gmail exports to Google Sheets, Outlook to Excel, a new file every time.
Application form
10 fieldsTranscript or report
8 fieldsPlus one row per line: Subject, Code, Credits, Grade, Result
Invoice or fee statement
19 fieldsPlus one row per line: Description, Item code, Quantity, Unit price, Discount, Net amount
Timetable
4 fieldsPlus one row per line: Subject, Day, Time, Teacher, Room, Weeks
Consent form
12 fieldsRun it on the next Education document that arrives
Free to start, in the inbox you already use. Gmail exports to Google Sheets, Outlook exports to Excel and can take every attachment on a message in one pass.
Frequently asked questions
Is Kerna appropriate for student data?
Kerna processes email content in real time without storing it. For schools subject to FERPA, GDPR, or other education privacy regulations, please review our data processing agreement. Kerna assists staff with drafting — student records remain in your existing systems.
Can it handle different communication levels (K-12 vs university)?
Yes. Tone selection lets you adjust formality — university communications can be more formal, primary school communications can be warmer and more accessible. Custom Templates let you save preferred styles per audience.
Does Kerna work for international student recruitment?
Particularly well. Respond to international inquiries in the student's native language with appropriate formality registers. This is a real differentiator versus generic English-only tools.
Can teachers and admin staff share templates?
Business plan and above support team-shared templates. Department-wide standard responses stay consistent while individual teachers can have their own personal templates too.
Ready to upgrade your Education email workflow?
Free to install. Free to try. No credit card required.