Close more deals while spending less time in your inbox
Property inquiries, showing confirmations, and offer follow-ups in 45 languages. Designed for agents working across borders and language lines.
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Property Inquiry Response
Why Real Estate teams use Kerna
Property inquiries pile up overnight while you sleep — and warm leads cool fast
International buyers and sellers need correspondence in their own language to feel confident
Showing confirmations and follow-ups are repetitive but personal — they cannot feel templated
Offer negotiations require careful diplomatic tone — get it wrong and the deal walks
Market update newsletters drift to the bottom of the to-do list because writing them takes hours
After-hours inquiries leave buyers waiting until morning, when competitors have already replied
Built around how Real Estate teams actually work.
Multilingual outreach is the unfair advantage
Reply to a Polish buyer in Polish, a German seller in German, a French investor in French — same agent, same speed, every language. 45 covered.
Diplomatic tone for negotiations
Toggle between direct (counter-offers) and diplomatic (delicate price reductions) tones. Get the language right when the deal hangs on the wording.
Smart extraction for listings and viewings
Pull Property Address, Listing Price, Square Footage, Zoning Type, and Viewing Time from incoming inquiries straight into Calendar and Tasks.
Reply in seconds, not hours
A buyer who gets an answer within 5 minutes is 10x more likely to convert. Kerna gives you a ready-to-send draft in seconds — even on mobile.
Your Real Estate inbox, sorted the way you sort it
Kerna starts you with five categories built for this industry and hands them to you in your own language. Rename them, rewrite them, or add one of your own. Nothing is fixed and nothing is saved until you say so.
Every common Real Estate email, drafted in one click.
Pre-configured email scenarios from Kerna's add-on, tuned for your field.
The Real Estate documents Kerna already recognises
Five document types with the fields already named, so the first extraction works before you have configured anything. Add your own fields on top. Gmail exports to Google Sheets, Outlook to Excel, a new file every time.
Property listing or spec
13 fieldsTenancy agreement
16 fieldsOffer letter
11 fieldsSurvey or inspection report
12 fieldsCompletion statement
12 fieldsPlus one row per line: Description, Date, Reference, Debit, Credit, Balance
Run it on the next Real Estate document that arrives
Free to start, in the inbox you already use. Gmail exports to Google Sheets, Outlook exports to Excel and can take every attachment on a message in one pass.
Frequently asked questions
Can different agents in my agency use different templates?
Yes. Each agent can create personal Custom Templates for their style. Team accounts (Business plan and above) can also share team-wide templates — useful for maintaining consistent brand voice across the agency.
Does Kerna integrate with my CRM or MLS?
Kerna works alongside your existing tools by living inside Gmail. You can paste property details from your CRM into the compose flow, and Kerna handles the writing. No direct integration with MLS systems is required — Kerna assists at the communication layer.
How does it handle local market terminology?
The AI understands standard real estate vocabulary across the supported languages. For hyper-local terms, you can use Kerna's Custom Templates feature to lock in phrasing that matches your market.
Is this good for property management or only sales?
Both. Property management workflows — maintenance acknowledgments, lease renewal notices, vendor communications — work just as well as transactional real estate correspondence.
Ready to upgrade your Real Estate email workflow?
Free to install. Free to try. No credit card required.