All industries
For Finance and Banking

Client communication that meets the bar your industry requires

Account alerts, loan updates, portfolio summaries, and advisor correspondence in 45 languages. Built for the precision finance demands.

45 languagesZero data retention10 templatesGmail and Outlook
Kerna · ComposeFinance & Banking

Choose a template

Account AlertLoan Application UpdateAppointment with Advisor

Account Alert

Drafting from brief
The daily friction

Why Finance & Banking teams use Kerna

Client correspondence requires absolute precision — small wording errors create real liability

Fraud alert notifications need clarity without panicking clients

Tax document availability emails are repetitive yet legally important

High-net-worth clients expect bespoke communication, not template-feeling messages

Multilingual clients increase the operational burden on staff who may speak only one language

Mortgage and loan correspondence requires careful regulatory phrasing

What Kerna does

Built around how Finance & Banking teams actually work.

Formal register tuned for finance

Finance communication has a particular voice — careful, precise, professional. Kerna's formal tone is calibrated for the standard your industry expects.

Privacy-first by design

Email content is processed in real time without storage. Client financial details remain inside Gmail — critical for regulatory compliance and trust.

Smart extraction for transaction data

Pull Account Numbers, Transaction IDs, Hourly Rates, Project Budgets, and Contract Scope from incoming emails — structured data for your CRM.

45 languages for international clients

Cross-border banking, wealth management for international clients, foreign investment correspondence — handled in the client's preferred language.

Triage

Your Finance & Banking inbox, sorted the way you sort it

Kerna starts you with five categories built for this industry and hands them to you in your own language. Rename them, rewrite them, or add one of your own. Nothing is fixed and nothing is saved until you say so.

Client accountsTransactions & paymentsCompliance & KYCReportingAdvisory requests+ one of your own
10 ready-to-use templates

Every common Finance & Banking email, drafted in one click.

Pre-configured email scenarios from Kerna's add-on, tuned for your field.

01Account Alert
02Loan Application Update
03Appointment with Advisor
04Large Transaction Alert
05New Product/Service Announcement
06Tax Document Availability
07Fraud Alert Notification
08Mortgage Rate Update
09Investment Portfolio Summary
10Request for Updated Information
Attachment extraction

The Finance & Banking documents Kerna already recognises

Five document types with the fields already named, so the first extraction works before you have configured anything. Add your own fields on top. Gmail exports to Google Sheets, Outlook to Excel, a new file every time.

Bank statement

12 fields
Statement referenceAccount holderAccount numberStatement periodCurrencyOpening balance+6

Plus one row per line: Description, Date, Reference, Debit, Credit, Balance

Loan agreement

19 fields
Agreement titlePartiesEffective dateTermRenewalCurrency+13

KYC or ID document

9 fields
Full nameDocument typeDocument numberDate of birthNationalityIssue date+3

Investment report

12 fields
Statement referenceAccount holderStatement periodCurrencyOpening balanceClosing balance+6

Plus one row per line: Description, Date, Reference, Debit, Credit, Balance

Payment instruction

12 fields
Instruction referencePayerPayer accountBeneficiaryBeneficiary accountBeneficiary bank+6

Run it on the next Finance & Banking document that arrives

Free to start, in the inbox you already use. Gmail exports to Google Sheets, Outlook exports to Excel and can take every attachment on a message in one pass.

Good to know

Frequently asked questions

Is Kerna suitable for regulated financial communications?

Kerna assists with drafting — your compliance team reviews and approves outgoing communications, as they always have. Kerna does not transmit client data to external storage. For specific regulatory questions (MiFID II, FINRA, etc.), consult your compliance officer.

How does it handle different regulatory disclosure requirements?

Use Custom Templates to lock in required disclosures, disclaimers, and regulatory language. Templates ensure mandatory clauses appear in every relevant communication — Kerna fills in client-specific details while preserving required boilerplate.

Is the privacy model adequate for client financial data?

Kerna processes email content in real time and retains only anonymous usage metrics. No client names, account numbers, or financial details are stored on Kerna servers. Review our DPA for institutional contracts.

Can teams in different regions share templates?

Yes. Business and Enterprise plans support team-wide template libraries. Regional teams can have separate template sets with appropriate local regulatory language.

Ready to upgrade your Finance & Banking email workflow?

Free to install. Free to try. No credit card required.

Client communication that meets the bar your industry requires | Kerna | Kerna