All industries
For every business

Professional correspondence for the everyday

Meeting requests, internal announcements, progress reports, and standard business correspondence in 45 languages.

45 languagesZero data retention10 templatesGmail and Outlook
Kerna · ComposeGeneral Business

Choose a template

Meeting RequestRequest for InformationThank You Note

Meeting Request

Drafting from brief
The daily friction

Why General Business teams use Kerna

Meeting requests and progress reports are repetitive — but writing them is unavoidable

Internal announcements get ignored when they feel like corporate boilerplate

Holiday greetings and out-of-office messages take more time than they should

Multilingual offices and international stakeholders need correspondence in their language

Project kick-off invitations set the tone for the engagement — they need care

Apology emails for delays are emotionally loaded and easy to get wrong

What Kerna does

Built around how General Business teams actually work.

The all-purpose business assistant

Whatever you do, you write professional emails. Kerna handles the standard correspondence so you focus on the work that requires your unique judgement.

Multilingual workplace support

For international offices or multinational stakeholders, communicate in everyone's preferred language — without external translation.

Tone matrix for every situation

Formal for senior leadership, friendly for colleagues, diplomatic for sensitive announcements, enthusiastic for celebrations. The matrix covers every workplace moment.

Smart extraction for everyday data

Pull Meeting Agendas, Action Items, Deadlines, Contact Points, and Invoice Numbers from incoming emails into structured tasks automatically.

Triage

Your General Business inbox, sorted the way you sort it

Kerna starts you with five categories built for this industry and hands them to you in your own language. Rename them, rewrite them, or add one of your own. Nothing is fixed and nothing is saved until you say so.

Client requestsInvoices & paymentsSuppliers & vendorsInternal teamAdmin & compliance+ one of your own
10 ready-to-use templates

Every common General Business email, drafted in one click.

Pre-configured email scenarios from Kerna's add-on, tuned for your field.

01Meeting Request
02Request for Information
03Thank You Note
04Internal Announcement
05Project Kick-off Invitation
06Weekly/Monthly Progress Report
07Request for Collaboration
08Out of Office Notification
09Holiday Greetings to Clients
10Apology for a Delay
Attachment extraction

The General Business documents Kerna already recognises

Five document types with the fields already named, so the first extraction works before you have configured anything. Add your own fields on top. Gmail exports to Google Sheets, Outlook to Excel, a new file every time.

Invoice

18 fields
Invoice numberIssuerIssuer tax IDIssuer addressCustomerCustomer tax ID+12

Plus one row per line: Description, Item code, Quantity, Unit price, Discount, Net amount

Purchase order

11 fields
Order numberBuyerSupplierOrder dateRequired dateCurrency+5

Plus one row per line: Description, Item code, Quantity, Unit price, Discount, Net amount

Contract or agreement

14 fields
Agreement titlePartiesEffective dateTermRenewalValue+8

Bank statement

11 fields
Statement referenceAccount holderAccount numberStatement periodCurrencyOpening balance+5

Plus one row per line: Description, Date, Reference, Debit, Credit, Balance

Receipt or expense

11 fields
Receipt numberMerchantMerchant tax IDPurchase dateCurrencyNet total+5

Plus one row per line: Description, Item code, Quantity, Unit price, Discount, Net amount

Run it on the next General Business document that arrives

Free to start, in the inbox you already use. Gmail exports to Google Sheets, Outlook exports to Excel and can take every attachment on a message in one pass.

Good to know

Frequently asked questions

Is this useful if my industry has its own dedicated page?

Yes — these are templates everyone uses regardless of industry. Meeting requests, OOO notices, and apology emails apply across all 20 industries.

Does it work for solo professionals too?

Yes. The free tier (15 emails/month) covers most solo users exploring the tool. Most everyday business correspondence fits within that allowance comfortably.

Can I save my standard email signatures and sign-offs?

Yes. Custom Templates let you lock in your signature style, standard sign-offs, and recurring phrasing. Consistency across all your professional correspondence.

Is it appropriate for high-stakes internal communications?

Use diplomatic or formal tones for high-stakes situations. Review every draft — Kerna gives you a strong starting point; the final polish remains with your judgement.

Ready to upgrade your General Business email workflow?

Free to install. Free to try. No credit card required.

Professional correspondence for the everyday | Kerna | Kerna